International announced Tuesday at World of Concrete in Las Vegas that the company is extending its A26 Customer Uptime Assurance Program for vocational models while also offering a new, best-in-class Vocational Confidence Warranty Package and the International A26 Barrel Protection Plan for HX Series and HV Series trucks powered by the 12.4-liter engine.
Mark Stasell, vice president of Navistar’s vocational truck business, says the three offerings are designed to protect the customer’s investment and bottom line when they buy a vocational truck from International.
With the International A26 Customer Uptime Assurance Program, if a customer experiences a warrantable failure on an International A26 engine within its two-year standard warranty period, and experiences downtime greater than 48 hours from the time of diagnosis, International Truck will provide the customer with a $250 International Advantage Card, good for future parts and service purchases at an International dealership, subject to standard conditions. Customers may be eligible for a maximum of 8 cards per vehicle over the two-year period, a value of as much as $2,000 per vehicle.
The Vocational Confidence Warranty Package offers comprehensive powertrain coverage for HX Series and International HV Series trucks with an A26 engine. The four-year, 100,000 miles warranty offers complete powertrain and drivetrain coverage, including engine, transmission and axle coverage for vocational applications. Coverage includes select components from suppliers like Dana, Eaton, and Meritor to provide customers with even more peace of mind. The program is available now and applies to new customer orders for International HX Series and HV Series trucks equipped with the International A26 engine placed before June 30, 2018.
Under the terms of the International Barrel Protection Plan, if a mixer customer experiences an International A26 warrantable failure resulting in barrel damage, International will cover the barrel damage for the truck’s first four years in service. Included is the coverage of the expense of removing hardened concrete or replacing the concrete barrel if an engine related warrantable failure disables the truck so the barrel cannot turn with wet concrete in the drum.
