Technology news and briefs for the week of Dec. 18, 2022:
Fleet telematics Geotab is now offering roadside assistance services via partnership with Agero, a B2B software provider for manufacturers, insurers and fleets.
Geotab’s roadside add-in, available in the Geotab Marketplace for ProPlus subscribers, gives fleets access to Agero’s curated third-party network of digitally enabled light-, medium- and heavy-duty service providers. It provides services such as towing, locksmith, battery boost, fuel delivery, flat tire change and more.
Agero – by qualifying, monitoring and continuously measuring its providers against key performance metrics – blends data analytics, territory and job optimization, and relationship management to ensure dispatch of the correct provider vehicle with the required equipment to increase vehicle uptime and improve fleet productivity.
The platform keeps drivers informed on the current status of their request, including real-time updates on estimated arrival time, live truck tracking on a map and customizable SMS alerts.
Platform Science is offering a new solution in its marketplace.
