Technology news and briefs for the week of Feb. 12, 2023:
Last-mile logistics technology company Locus has launched a benchmarking tool designed to help carriers, ecommerce/retail brands and manufacturers evaluate strengths, uncover hidden inefficiencies and identify new growth opportunities in their last mile.
Last-Mile Maturity Assessment is a free, interactive online assessment that conducts an in-depth analysis through well-researched questions spanning five fundamental performance indicators:
• Last-Mile Excellence: How robust last-mile capabilities are in the face of exceptions, unpredictable volumes and profitability
• Customer Experience: The quality and consistency of the customer experience an organization’s last-mile offers
• Workforce Empowerment: Employees’ abilities to handle last-mile challenges
