In partnership with the Technology & Maintenance Council (TMC), Mitchell 1 has merged TMC Recommended Practices (RP) into its web-based TruckSeries diagnostic and repair program, the company announced at the TMC Annual Meeting and Expo in Orlando Sunday.
Ben Johnson, Mitchell 1's director of product management, speaking at the TMC Annual Meeting and Expo in Orlando Sunday.
Ben Johnson, Mitchell 1's director of product management, said that while TMC’s Recommended Practices are valuable to the repair community – for technicians, service writers and shop managers – with hundreds of RPs available, "only a few might be appropriate for any given job."
Including the RPs in TruckSeries, Johnson said, makes it easier for technicians to find specific information with a single search, improving efficiency and productivity in the shop, because one of the challenges with using RPs is "getting them to the point of need when (technicians) need it."
TMC Executive Director Robert Braswell noted that incorporating RP content into TruckSeries will also help TMC further its goal of broader industry adoption of its recommended practices, especially among technicians. Each TMC RP is developed based on real-life experiences by maintenance and supplier personnel, and then subjected to evaluation by TMC members.
“We are all working toward one common goal: to increase equipment maintenance efficiencies for the commercial truck industry," he said, "and merging the content into TruckSeries will help us disseminate this valuable information throughout the industry."
Through a single log-in with TruckSeries, technicians can access all the information they need to diagnose and complete repairs for any year and make of medium- and heavy-duty trucks. They can quickly identify and reference the appropriate Recommended Practice(s) for any given job via the program’s 1Search Plus card-based format or through the Service Manual view.
