CCJ Innovators profiles carriers and fleets that have found innovative ways to overcome trucking’s challenges. If you know a carrier that has displayed innovation, contact CCJ Editor Jason Cannon at jasoncannon@randallreilly.com or 800-633-5953.
Every time a trucking company loses a tenured driver, the institutional knowledge the driver gained from working for the company walks out the door.
As a tanker and hazmat carrier, drivers at Liquid Trucking have many safety and customer service procedures to learn to avoid accidents and spills at the thousands of locations they visit. Getting accurate information to drivers in a timely manner — like where to turn, what to avoid, who to ask for and what numbers to call at each customer site — had always been a challenge.
After looking at different technology products to address the need, in 2015 the owners of Liquid Trucking decided to invest in developing an app that would allow drivers to share location intelligence and access other digital tools they needed to do their jobs.
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