When a company or person makes a decision, and that decision is wrong, what do you do?
You change, or you suffer the consequences of both that decision and the decision to stay the course with that wrong decision.
Many such decisions have been made about our transportation system over the years. Maybe it is time to evaluate those decisions and see if any of them can be reversed for the good of society.
Dr. Edwards Deming and Walter Shewhart came up with a simple system for making quality decisions. Problem is, what appears simple is not simple and people refuse to do a good job of understanding and executing simplicity.
CCJ Symposium: Time to Transform
Hear from your peers on driver recruitment and pay trends
