Texas-based third-party logistics company Arrive Logistics has launched its own proprietary transportation management system that caters to its employees and its transportation partners via one platform.
ARRIVEnow is the company’s new cloud-based native technology platform that offers a suite of digital solutions, including ARRIVEnow Carrier and ARRIVEnow Shipper.
With the ARRIVEnow Carrier freight management portal, currently accessed by more than 50,000 carriers, carriers can find, bid on and book loads instantly with a mobile device or desktop browser. ARRIVEnow Shipper, which provides instant pricing for over 500 shippers through integrations, will be available via web portal in early 2023.
Blair Blake, Arrive’s vice president of carrier strategy, said the company has been working to build its carrier portal over the past two years, brainstorming with its carrier network on what pain points needed addressing.
“Listening to our carriers talk about how long it takes them to source and find and book a load was an incredible pain point for them. So being able to create a platform where they can step in and make decisions on their own or reach out to us through communication tools that we have within ARRIVEnow Carrier that allows them to communicate with us at Arrive on their own accord. That's just one specific example of how we really established ARRIVEnow and were able to build that according to our carriers’ needs,” Blake said.
The carrier portal has a book-it-now feature with the ability to interact according to a carrier’s preferred route. It also has a make-an-offer system in which Arrive employees can negotiate an agreement that suits both parties. In addition, the portal offers committed tendering that enables a carrier to commit to a contractual lane and specific rate, allowing it to reposition its equipment back to core markets systematically.
“On top of that, Arrive’s matching algorithm through machine learning ensures that the right carrier is matched and connected to a viable load or lane according to their operational needs,” Blake said. “I think that's key to call out there as we've really been able to reduce deadhead. That's quantified against the industry average (roughly about 17%), and we're substantially below that (8%) from a data perspective. As a result, ARRIVEnow has helped save 90 million kilograms of CO2 this year through that deadhead reduction, so that has helped sustainability within the supply chain network … When you talk about deadhead, in general that's going to quantify with cost savings for (carriers).”
